Cafés and hospo / Tourism +3 more
Reply to Google and TripAdvisor reviews, good and bad
Calm, kind replies to your reviews in your own voice, even when a bad one has you wound up.
Product descriptions, Trade Me listings, customer emails, complaints and price changes. Practical ways for shop owners to get the writing done faster, without sounding like a robot.
Cafés and hospo / Tourism +3 more
Calm, kind replies to your reviews in your own voice, even when a bad one has you wound up.
Cafés and hospo / Retail +2 more
A clear, friendly job ad that sounds like your business, plus interview questions that get past the rehearsed answers.
Tradies / Professional services +2 more
Clear, local wording for your homepage, About page and Google Business Profile that tells people what you do and where.
Tradies / Cafés and hospo +3 more
Short, polite review request wording for a text, an email and a counter card, that follows Google's rules and NZ law.
Retail / Professional services +2 more
A working 13-week cashflow table in Excel or Google Sheets, with formulas, so you can see tight weeks before they arrive.
Tradies / Professional services +1 more
A firm but friendly reminder email for an overdue invoice, in a softer and firmer version, ready to send.
Farming / Tradies +3 more
A clear side-by-side table of 2 to 4 quotes, with what's included, what's missing and the questions to ask each supplier.
Cafés and hospo / Retail +1 more
A first-draft weekly roster as a table, built from staff availability, hours and opening times, ready for you to check.
Individuals / Professional services +2 more
A plain-English explanation of a contract, lease or T&C clause, what it could mean for you, and questions to ask a lawyer.
Professional services / Retail +3 more
The exact Excel or Google Sheets formula you need from a plain description, with a short explanation of how it works.
Cafés and hospo / Retail +2 more
A day-by-day first-week plan and a short welcome pack, so your new starter knows what's happening and nothing gets missed.
Retail / Cafés and hospo +2 more
A calm, clear reply to an unhappy customer's email or message that sorts the problem without promising more than you should.
Retail / Cafés and hospo +3 more
A short, friendly reply to a star-only bad review that shows you care and gives the reviewer an easy way to tell you more.
Retail / Cafés and hospo +3 more
A calm public reply to a review you think is fake, plus a clear note for reporting it to Google.
Tradies / Professional services +2 more
A tidy, categorised expense table ready for your accountant or Xero, with items that might include GST flagged to check.
Tradies / Cafés and hospo +3 more
A clear, honest price rise message for email, your counter sign and social media, using the reasons and dates you set.
Accommodation / Tourism +2 more
A tidy website FAQ grouped under simple headings, plus short quick replies you can save and reuse.
Cafés and hospo / Retail +1 more
A clear opening, closing or training checklist your team can follow, built from what's in your head.
Retail / Cafés and hospo +1 more
A short, friendly monthly email for your customers, with subject lines to choose from and a simple structure you can reuse.
Retail / Individuals
A clear Trade Me title, description, honest condition notes and shipping or pickup wording for anything you're selling.
Retail
Consistent, appealing product copy for a whole batch of new stock, in your shop's voice, using only the facts you give.
Book a free 20-minute chat. We'll pick the two or three that would save you the most time.