Cafés and hospo / Tourism +3 more
Reply to Google and TripAdvisor reviews, good and bad
Calm, kind replies to your reviews in your own voice, even when a bad one has you wound up.
5 use cases
AI for getting and replying to reviews
Ask happy customers for a review the right way, and reply to good and bad ones calmly. Reviews matter a lot for local businesses, and they're quick to handle with a bit of help.
Tradies / Cafés and hospo +3 more
Ask happy customers for a Google review
Short, polite review request wording for a text, an email and a counter card, that follows Google's rules and NZ law.
Retail / Cafés and hospo +2 more
Reply calmly to a customer complaint
A calm, clear reply to an unhappy customer's email or message that sorts the problem without promising more than you should.
Retail / Cafés and hospo +3 more
Reply to a 1-star review with no comment
A short, friendly reply to a star-only bad review that shows you care and gives the reviewer an easy way to tell you more.
Retail / Cafés and hospo +3 more
Reply to a fake or unfair Google review
A calm public reply to a review you think is fake, plus a clear note for reporting it to Google.
Want help applying these to your business?
Book a free 20-minute chat. We'll pick the two or three that would save you the most time.